Privacy Policy

This Privacy Policy describes how Quinta Serra de São Mamede Turismo Rural collects, uses and protects the personal data of users of this website.

1. Data controller

Quinta Serra de São Mamede Turismo Rural — Tax ID (NIF): 333692934

2. Data collected

We may collect the following personal data:

Email address; telephone number; information provided via the contact form; information provided in connection with booking requests or bookings made through the Lodgify platform; technical data needed for the website to function, such as IP address, browser type and device used.

3. Purposes of processing

Personal data are processed to: respond to information requests; process and manage booking requests; communicate with guests and prospective guests; comply with legal and tax obligations applicable to tourism activity; ensure the security and proper functioning of the website.

4. Legal basis

Processing is based on: the data subject's consent; pre-contractual or contractual steps; compliance with legal obligations; the legitimate interest of the controller.

5. Data retention

Personal data will be retained only for as long as necessary for the purposes for which they were collected or while applicable legal obligations exist.

6. Sharing of data

Personal data will not be sold or transferred to third parties for commercial purposes.

Data may be processed by service providers necessary for the operation of the business, including: the website hosting provider; Lodgify, as the booking and tourist accommodation management platform; IT or data hosting providers, where necessary.

These providers will only have access to the data strictly necessary to deliver their services and are subject to legal data-protection obligations.

7. Rights of data subjects

Under the General Data Protection Regulation (GDPR), users may exercise the following rights: right of access; right to rectification; right to erasure; right to restriction of processing; right to object; right to data portability.

Requests may be made through the contact below.

8. Security

Appropriate technical and organisational measures are taken to protect personal data against unauthorised access, loss, alteration or improper disclosure.

9. Cookies

This website uses technical cookies necessary for its operation and may use cookies related to features of the website platform and the Lodgify platform.

Behavioural advertising services and analytics tools such as Google Analytics are not currently used.

For more information, see the Cookie Policy.

10. Supervisory authority

Users have the right to lodge a complaint with the competent supervisory authority: Comissão Nacional de Proteção de Dados (CNPD) — www.cnpd.pt

11. Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, regulatory or operational changes.

The most recent version will always be available on this website.

Quinta Serra de São Mamede Turismo Rural